Terms & Conditions
Last updated: 4-Apr-2026
These Terms & Conditions govern your use of Trava Electric services.
1. Services
Trava Electric provides electrical services across London, including:
- Electrical installations
- Commercial electrical solutions
- Lighting design and installation
- Generator installation and maintenance
- Surge protection systems
- Electrical repairs and fault diagnosis
2. Availability
- We offer 24/7 emergency electrical services
- Response times may vary depending on location and demand
3. Pricing & Payment
- We provide transparent pricing with no hidden fees
- Quotes are given before work begins
- Payment is due upon completion unless agreed otherwise
- Additional work may incur extra charges (with customer approval)
4. Call-Out Policy
Any applicable call-out or diagnostic fees will be clearly communicated before attendance.
5. Cancellations
- Customers must notify us as soon as possible if cancelling
- Late cancellations may incur a fee
6. Customer Responsibilities
You agree to:
- Provide accurate information
- Ensure safe access to the property
- Inform us of any known electrical hazards or issues
7. Guarantees
- We provide a workmanship guarantee on completed electrical work
- Guarantee does not cover misuse, external damage, or third-party interference
8. Liability
- We are fully licensed and insured
- We are not liable for:
- Pre-existing electrical issues
- Indirect or consequential damages
- Delays beyond our control
9. Emergency Work
In urgent situations, we may carry out necessary work immediately to ensure safety and prevent further damage.
10. Website Use
- Content on this website is for general information only
- We reserve the right to update or modify content without notice
11. Intellectual Property
All website content (text, images, branding) belongs to Trava Electric and cannot be reused without permission.
12. Governing Law
These Terms are governed by the laws of England and Wales.